2024 Course Enrolments closing 1/12/23

Why study with TIKI?

Step into the next stage of your hospitality career with confidence, leadership skills, and industry knowledge. The Diploma of Hospitality Management prepares you to supervise teams, manage operations, and deliver exceptional guest experiences across hospitality environments.

At TIKI, learning goes beyond theory. You’ll train with experienced hospitality professionals, apply skills in simulated or workplace environments, and build the confidence needed to succeed in supervisory and management roles.

This course is delivered by a Skills Assure Supplier (SAS) and may be subsidised by the Queensland Government under the Career Boost program, supporting eligible students to develop higher-level skills for career advancement.

Training is subsidised by the Queensland Government. Eligibility criteria apply.

Why study a Diploma of Hospitality Management?

This qualification is designed for the go-getters, the innovators, and the dynamic leaders of tomorrow, who come from a variety of different backgrounds.

Whether your heart belongs to restaurants, hotels, motels, catering, clubs, pubs, cafés, or coffee shops, this will paves the way for you to excel as a departmental or small business manager.

But here’s the beauty of it – you won’t be confined to one role. We encourage versatility and skill diversity. You’ll have the opportunity to gain expertise in accommodation services, culinary arts, food and beverage management, and even gaming operations. The hospitality world is your oyster, and this qualification is your key to unlocking its treasures.

Remember, the skills you acquire will always be in harmony with the highest standards. We emphasise compliance with Commonwealth and State/Territory legislation, Australian standards, and industry codes of practice. So, if you’re ready to unleash your potential in the vibrant world of hospitality, this qualification is your first step towards an exciting, diverse, and fulfilling career.

Course CoDe

SIT50422

Duration

12 months

Delivery Mode

Classroom-based training

CRICOS Course Code

International CRICOS

Locations

Jubilee Hotel, 470 St Pauls Ter, Fortitude Valley QLD 4006

Intake Dates

Course Options

At TIKI , we understand that each student is unique, with their own aspirations and dreams within the vibrant hospitality industry. That’s why we proudly offer two dynamic ways to obtain this qualification, tailored to cater to your individual passions and career goals.

Diploma Of Hospitality Management

With Focus On Front Of House (Restaurant Management)

If you have a flair for orchestrating exceptional guest experiences, our Front of House pathway is your gateway to a world of possibilities.

Here, you’ll master the art of hospitality leadership, customer service excellence and the intricate dance of front-of-house management.

This is perfect for those aspiring to become:

Hospitality Manager

Average salary: $65,000 - $91,056

Banquet or Function Manager

Average salary: $65,000 - $91,056

Bar Manager

Average salary: $65,000 - $91,056

Cafe Manager

Average salary: $65,000 - $91,056

Club Manager

Average salary: $65,000 - $91,056

Restaurant Manager

Average salary: $65,000 - $91,056

Unit Manager in Catering Operations

Average salary: $65,000 - $91,056

Our industry experts have poured their passion and knowledge into crafting these qualifications. Every unit you’ll study has been designed to be engaging, enjoyable, and profoundly beneficial for your future in the world of hospitality. You won’t just gain knowledge; you’ll experience it firsthand. So, come and join us on this exhilarating journey toward a thriving career in the dynamic world of hospitality!

What Students Say About TIKI

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Emma JohnsonDiploma Of Hospitality Management

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Daniel RamirezResponsible Service Of Alcohol

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Sarah MitchellCert IV In Kitchen Management

What You Will Study

Your training will include a combination of:

Written assessments
Projects
Practical demonstrations
Simulated workplace activities
Observation tasks

Units of Competency

To achieve the SIT50422 Diploma of Hospitality Management, you must complete a total of 28 units, consisting of 11 core units and 17 elective units.

Core Units

Code	Unit Title
SITXHRM009	Lead and manage people
SITXMGT004	Monitor work operations
SITXWHS007	Implement and monitor work health and safety practices
SITXFIN009	Manage finances within a budget
SITXHRM008	Roster staff
SITXCOM010	Manage conflict
SITXCCS015	Enhance customer service experiences
SITXCCS016	Develop and manage quality customer service practices
SITXFIN010	Prepare and monitor budgets
SITXGLC002	Identify and manage legal risks and comply with law
SITXMGT005	Establish and conduct business relationships

Elective Units

Code	Unit Title
SITHIND006	Source and use information on the hospitality industry
SITHIND008	Work effectively in hospitality service
SITHFAB027	Serve food and beverage
SITHFAB034	Provide table service of food and beverage
SITXFSA005	Use hygienic practices for food safety
SITXFSA006	Participate in safe food handling practices
SITHFAB021	Provide responsible service of alcohol
SITHFAB023	Operate a bar
SITHFAB031	Provide advice on beers, spirits and liqueurs
SITHFAB030	Prepare and serve cocktails
SITHFAB024	Prepare and serve non-alcoholic beverages
SITHFAB025	Prepare and serve espresso coffee
SITHFAB038	Plan and monitor espresso coffee service
SITHFAB032	Provide advice on Australian wines
BSBTEC301	Design and produce business documents
SIRXCEG008	Manage disrespectful, aggressive or abusive customers
SITXINV006	Receive, store and maintain stock

How To Apply

1. Get Started

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2. Apply

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3. Offer

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Entry Details

Entry Requirements

There are no formal academic entry requirements for this qualification.

However, students must:

Complete a Pre-Training Review
Undertake LLN testing to confirm suitability
Attend an information session prior to commencement
Demonstrate the capacity to undertake hospitality supervisory responsibilities

These processes ensure students are suitable for diploma-level training.

Additional Information

Pathways

General Training Pathway

Fees

This training is subsidised by the Queensland Government under the Career Boost program.

Co-Contribution Fees

Concessional: $2.5 per unit (approx. total $70, depending on credit transfers)
Non-Concessional: $5 per unit (approx. total $140, depending on credit transfers)

Refunds

A separate SAS Refund Policy applies for subsidised training. (SAS Refund Policy.)

Eligibility (SAS Funding)

To be eligible for subsidised training under the Career Boost program, you must:

be aged 15 years or older
not be a school student
permanently reside in Queensland
be an Australian citizen, permanent resident, eligible visa holder, or New Zealand citizen
not already hold a Certificate IV or higher qualification completed within the last 10 years
not be enrolled in another qualification at the time of enrolment

Eligibility is confirmed during enrolment.

Funding Information

This training may be subsidised by the Queensland Government under the Career Boost program, which supports individuals to develop higher-level skills to advance their careers or move into new job roles.

Under the Career Boost program:

Eligible students may access one subsidised Certificate IV, Diploma, or Advanced Diploma qualification through the general training pathway.
Students must meet eligibility requirements set by the Queensland Government.
Students enrolled in higher-level qualifications are required to contribute to training costs through a co-contribution fee.

Student Responsibilities

Students participating in training must:

Attend scheduled training sessions
Complete assessments and learning activities
Provide required eligibility documentation
Maintain respectful behaviour toward trainers and peers

Course Fact Sheet

Before enrolling, students are encouraged to review the official Qualification Fact Sheet for detailed information about:

Total fees and charges
Delivery schedule and timelines
Assessment methods
Entry requirements
Refund policy
Student support services
Career Boost funding eligibility

Download the SIT50422 Diploma of Hospitality Management Fact Sheet (PDF)

Short Courses

Responsible Service Of Alcohol

Want to find out more?

Join TIKI today and experience the difference!