Why study with TIKI?

Picture yourself stepping into the hospitality industry with confidence, hands-on skills, and the foundational knowledge employers are looking for. Whether your path leads you to cafés, bars, restaurants, clubs, hotels or events, the Certificate III in Hospitality gives you the practical experience and service skills to shine in a customer-focused environment.

At TIKI, we don’t just teach, we empower. You’ll train with industry-experienced educators, participate in real or simulated service environments, and build the confidence to bring exceptional guest experiences to life.

This course is also part of Queensland’s Career Start funded training programs under the Skills Assure (SAS) initiative, providing eligible students with access to subsidised training.

Why study a Certificate III in Hospitality?

This qualification is perfect for those who are ready to start a rewarding career in the vibrant world of hospitality.

Whether you’re serving customers, preparing beverages, assisting with food service, or supporting daily operations, you’ll learn the core practical skills needed to thrive in hospitality environments.

This course is designed for individuals from all backgrounds, whether you’re seeking your first job in the industry, re-entering the workforce, or upskilling for career progression.

Across your training, you’ll develop real confidence in service, communication, teamwork, and operational procedures. Every service period and assessment task connects theory to hands-on learning, ensuring you graduate job-ready.

You’ll also learn with the support of experienced trainers who prioritise your success, providing guidance through every stage of your training.

Course CoDe

SIT30622

Duration

Approximately 12 months (40 weeks)

3-week classroom training block (Monday to Friday)
3 weeks to complete written and practical assessments (1 session per week)
36 service periods (usually 1 per week, completed in a real workplace or TIKI’s fully simulated environment)

Delivery Mode

Classroom-based training

CRICOS Course Code

International CRICOS

Locations

Jubilee Hotel, 470 St Pauls Ter, Fortitude Valley QLD 4006
55 Circle on Cavill, Cavill Avenue, Surfers Paradise QLD 4217
Workplace locations (for traineeships)

Intake Dates

Course Options

Certificate III in Hospitality

If you’re passionate about delivering memorable customer experiences and thrive in fast-paced, people-focused environments, the Certificate III in Hospitality is your perfect starting point.

In this qualification, you’ll build practical, job-ready skills in customer service, food and beverage operations, communication, hygiene, safety and workplace service. You’ll gain the confidence to work effectively across a variety of hospitality settings, from cafés and bars to hotels, restaurants and clubs, while learning from trainers who bring real industry experience to every session.

This course is ideal for those aspiring to roles such as:

Bar Attendant

Average salary: Average salary: $46,000 – $72,000

Barista

Average salary: Average salary: $36,000 – $70,000

Gaming Attendant

Average salary: Average salary: $46,000 – $72,000

Housekeeper

Average salary: Average salary: $45,000 – $80,000

Reception / Front Desk Staff

Average salary: Average salary: $43,000 – $61,000

Waiter / Food & Beverage Attendant

Average salary: Average salary: $40,000 – $58,000

What Students Say About TIKI

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Emma JohnsonDiploma Of Hospitality Management

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Daniel RamirezResponsible Service Of Alcohol

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Sarah MitchellCert IV In Kitchen Management

What You Will Study

Your training will include a combination of:

Written assessments
Simulated or real workplace tasks
Practical observation
36 completed service periods

Service periods can be completed in:

Your workplace (for trainees)
A hospitality venue
TIKI’s fully simulated environment

There is no mandatory vocational placement, but service periods are required to meet competency standard requirements.

Units of Competency

To achieve the SIT30622 Certificate III in Hospitality, you must complete a total of 15 units, consisting of 6 core units and 9 elective units.

Core Units

Code	Unit Title
SITXWHS005	Participate in safe work practices
SITXHRM007	Coach others in job skills
SITXCOM007	Show social and cultural sensitivity
SITHIND006	Source and use information on the hospitality industry
SITXCCS014	Provide service to customers
SITHIND008	Work effectively in hospitality service

Elective Units

Code	Unit Title
SIRXCEG008	Manage disrespectful, aggressive or abusive customers
SITHFAB021	Provide responsible service of alcohol
SITHIND005	Use hygienic practice for hospitality service
SITXFSA005	Use hygiene practices for food safety
SITXCOM006	Source and present information
SITHFAB030	Prepare and serve cocktails
SITHGAM022	Provide responsible gambling services
SITHFAB022	Clean and tidy bar areas
SITHFAB023	Operate a bar

How To Apply

1. Get Started

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2. Apply

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3. Offer

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Entry Details

Entry Requirements

There are no formal academic entry requirements for this qualification.

However, you must:

Be physically able to work in hospitality (standing/walking for 6–8 hour shifts)
Complete a Pre-Training Review
Undertake LLN testing to confirm suitability
Attend an information session prior to commencement

Pre-Enrolment Process

Before starting your training, you will:

Attend an information session
Receive an overview of funding, units, delivery and expectations
Complete enrolment paperwork
Have your eligibility checked
Complete a Pre-Training Review and interview
Complete an LLN assessment

Uniform / PPE Requirements

No compulsory uniform requirements.

You are recommended to wear:

Black trousers
Black top or shirt

(This improves employability but is optional.)

Equipment Required

None.

Additional Information

Pathways

General Training Pathway
Traineeship Pathway

Fees

This training is subsidised by the Queensland Government under the Career Start program.

Co-Contribution Fees

Concessional: $1 per unit (approx. total $15, depending on credit transfers)
Non-Concessional: $2 per unit (approx. total $30, depending on credit transfers)

Refunds

A separate SAS Refund Policy applies for subsidised training. (SAS Refund Policy.)

Eligibility (SAS Funding)

To be eligible for subsidised training under the Career Start program, you must:

be aged 15 years or older
not be a school student
permanently reside in Queensland
be an Australian citizen, or Australian permanent resident (includes humanitarian entrant), or a temporary resident with the right visa and work permits on the pathway to permanent residency, or a New Zealand citizen
not already have a certificate III or higher qualification completed within the last 10 years (qualifications completed as a school student and foundation skills qualifications do not count)
not be enrolled in another qualification, even if it is on hold or deferred, whether funded by DTET or not (foundation skills qualifications do not count).

Eligibility is confirmed during enrolment.

Subsidy Entitlement

Under Career Start, you may access up to 2 funded training places through one of the following options:

a qualification in a certificate III under the general training pathway and an apprenticeship or traineeship. If the apprenticeship or traineeship is completed first, you are not eligible to access a general training pathway qualification under Career Startor
two apprenticeships and traineeships in either a certificate II or III (school-based apprenticeships and traineeships are included in this total).

Student Responsibilities

Students participating in training must:

Attend all scheduled training sessions
Complete all written assessments
Complete all required service periods
Provide all required eligibility documentation
Maintain respectful and courteous behaviour toward trainers and peers

Course Fact Sheet

Before enrolling, students are encouraged to review the official Qualification Fact Sheet for detailed information about:

Total fees and charges
Delivery schedule and timelines
Assessment methods
Entry requirements
Refund policy
Student support services
Career Boost funding eligibility

Why study with TIKI?

Why study a Certificate III in Hospitality?

Course Options

Certificate III in Hospitality

What Students Say About TIKI

What You Will Study

Units of Competency

How To Apply

Entry Details

Entry Requirements

Pre-Enrolment Process

Uniform / PPE Requirements

Equipment Required

Additional Information

Pathways

Fees

Co-Contribution Fees

Refunds

Eligibility (SAS Funding)

Subsidy Entitlement

Student Responsibilities

Course Fact Sheet

Short Courses

Responsible Service Of Alcohol

Want to find out more?